Inappropriate Use

I do know of an instance a couple of years ago when we had several employees exchanging emails about a job transfer/opening. One of the employees thought she was responding to colleague A but instead was responding to colleague B. She was bad-mouthing B, inadvertently sharing it with her. This lead to hurt feelings, and a written and verbal reprimand for the employee.

In previous times, this would not have occurred. The discussions would only have been in person, and it would have played out much slower.

I have seen a similar incident in our organization where a person accidentally hit "Reply All" instead of "Reply" only. A parent was part of the email string and the content contained some negative comments about the parent. Obviously, this caused quite a stir. Not well-done to say the least.