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To recover your Uphold account, the exact steps depend on whether you are locked out of your password, need to reset your 2-Factor Authentication (2FA), or have lost access to your registered email address.If You Forgot Your PasswordNavigate to the Uphold Login Page or click "Forgot your password?" on the login screen.Enter the email address associated with your account and check your inbox for an instruction email.Click the password reset link in the email (note: this link is only valid for 15 minutes).Follow the remaining on-screen prompts to set your new password.If You Need to Recover or Reset 2FAOn the login screen after entering your password, click "Having problems with the code?".Select "Recover by Email" to receive instructions.If you can already log in, you can update your 2FA settings in the Account Center under Security > Reset 2FA.If You Lost Access to Your EmailIf you are still logged into the Uphold app on a mobile device, you can view your registered email in your Account Center.If you are completely locked out and no longer have access to your email, you will need to submit a ticket to the Uphold Support Request Form to verify your identity and regain access.
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