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If your Uphold authenticator (2FA) is not working, it is almost always caused by a time synchronization issue. Authenticator codes (like Google Authenticator or Microsoft Authenticator) rely heavily on precise, matching time intervals between your phone and the Uphold server.1. Fix Device Time Settings (Most Common)Time drift can cause your authenticator app to generate codes that Uphold rejects as invalid.iPhone: Go to Settings > General > Date & Time and toggle on Set Automatically.Android: Go to Settings > System > Date & Time and ensure both Automatic date and time and Automatic time zone are turned on.2. Time Correction in the Authenticator AppIf your system time is already set to automatic but codes are still failing, you can resync them directly inside your app (e.g., Google Authenticator).Open the Google Authenticator app.Tap the Menu (three lines in the top left) > Settings > Time correction for codes.Tap Sync now.3. Account Confusion & Code ExpiryCode Expiry: Ensure you are entering the code immediately before the pie chart or timer in your app runs out.Wrong Account: If you have multiple accounts set up in your authenticator app, double-check that you are using the specific 6-digit code linked to your Uphold account.4. Reset 2FA via UpholdIf you are locked out completely and troubleshooting doesn't work, you will need to request a 2FA reset directly from Uphold:If you have access to your account via another method or are already logged in, you can go to your Account Center > Security and select Reset 2FA.