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Zengo cannot reverse confirmed transactions on the blockchain. Because of how cryptocurrency networks are designed, once a transfer is finalized and confirmed, it is permanent and cannot be undone by anyone, including Zengo.However, Zengo does offer a specific feature to cancel transactions before they are confirmed:Pending Transactions (Stop Feature): If a transaction is still pending in the mempool (awaiting its first blockchain confirmation), you may see a "Stop" button in your activity details. Tapping this attempts to cancel the transaction and refund your funds, minus an additional network fee.Zengo Pro Features: Zengo offers advanced "Stop/Speed Up" capabilities on major blockchains like Bitcoin (BTC) and Ethereum (ETH), which can be managed directly from the app's history tab.Confirmed Transactions: Once the blockchain processes the transaction with one or more confirmations, it is permanently locked and cannot be reversed.
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