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To recover your BitPay wallet, you will need your 12-word recovery phrase or your plain text/JSON backup file. BitPay is a self-custody wallet, meaning BitPay does not store your keys or passwords on their servers and cannot recover your account without this information.Method 1: Using your 12-Word Recovery PhraseIf you have your 12-word recovery phrase, follow these steps to restore your wallet:Open the BitPay app and select the option to Create, import or join a shared wallet (or tap the + icon on the home screen).Choose Import Key.Select Recovery Phrase and type in your 12-word recovery phrase (ensure there is a single space between each word, with no capitalization or punctuation).Select Import Wallet.