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To recover a SafePal account or wallet, use your original 12-to-24-word seed phrase or private key to import your wallet onto a new or existing device. Because SafePal is decentralized and non-custodial, the app never stores your password or seed phrase.Regaining Access to Your WalletBecause SafePal does not store user passwords, there is no "Forgot Password" link. If you need to recover a software wallet or regain access after forgetting your app PIN:Delete and Reinstall: Uninstall the SafePal app from your device and download the latest version.Restore: Open the app and choose Restore Wallet or Import Wallet.Enter Seed Phrase: Input your 12, 18, or 24-word mnemonic phrase in the exact order you originally wrote it.Set New Credentials: You will be prompted to create a new Security Password for the app.
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