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ZenGo wallet account creation is verified through a combination of email verification and 3D FaceLock biometric scanning, rather than traditional identity (KYC) checks. KYC verification is only required if you actively choose to buy, sell, or trade cryptocurrency using third-party fiat partners (such as MoonPay or Transak) within the app.How ZenGo Account Verification WorksEmail & Biometrics: Setting up the basic, non-custodial wallet requires confirming your email address and completing a 3D FaceLock biometric scan. This binds the cryptographic MPC (Multi-Party Computation) shares to your specific device and face.Third-Party Partner KYC: If you use integrated services to buy or convert fiat currency to crypto, the integrated payment processors (like MoonPay, Transak, or Banxa) will require you to complete standard identity verification. This typically takes between a few minutes and up to a couple of business days.Approval Timeframes: Identity verifications submitted through ZenGo's partners are processed by the respective compliance teams. Status updates will be sent directly to your email.
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