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To restore access to your SafePal wallet, open your app or set up your hardware wallet, select "Add Existing Wallet," choose "Import Wallet" (or similar restore option), and carefully enter your original mnemonic phrase (seed phrase) or private key.Because SafePal is a non-custodial and decentralized wallet, you must have your backup to regain access. The exact recovery steps depend on your specific situation:If You Forgot Your Security PasswordIf you still have your seed phrase but cannot remember your app password:Back up first: Ensure you have written your seed phrase down and verified it offline.Reinstall: Delete the SafePal app from your device and reinstall it.Recover: Select "Add Existing Wallet," and input your 12-, 18-, or 24-word recovery phrase.Create a new password: You will be prompted to set a new security password during the recovery process.If You Are Restoring on a New Device (Software App)If you are moving to a new phone or setting up the app fresh:Download the SafePal App on your mobile device.Open the app, bypass the initial creation screen, and tap "Add Existing Wallet".Select "Import Wallet."Enter your seed phrase carefully, ensuring all words are spelled correctly, separated by spaces, and entered in the exact same order as when you wrote them down.Name your wallet and tap "Import".
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