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To recover your Zengo wallet, download the Zengo app on your new device and log in using the exact email address you used to create the account. Confirm your email via the magic link sent to your inbox, then complete the 3D FaceLock scan to regain full access to your funds.PrerequisitesBecause Zengo uses Multi-Party Computation (MPC) instead of vulnerable seed phrases, your wallet is tied to a secure Recovery Kit. To recover your wallet successfully, you must ensure:You have access to the exact same email address you used for your initial signup.You are logged into the same cloud account (iCloud for iOS, Google Drive for Android, or Dropbox) that holds your Zengo recovery file.Step-by-Step Recovery ProcessDownload the App: Install the Zengo App on your new mobile device.Enter Your Email: Open the app and tap "Get Started." Enter the exact email address originally used to set up your Zengo wallet.Confirm Email: Check your email inbox on your mobile device and tap the "magic link" to verify your identity.Authenticate with 3D FaceLock: The app will prompt you to scan your face. If you previously set up a face scan on this device or a trusted backup face, complete the scan to decrypt your personal share and restore your account.
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