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To get money back from SafePal, your process depends on what you are trying to recover. If you made a wrong cryptocurrency transfer, it cannot be reversed. If you are returning a defective SafePal hardware wallet, you must file a return request within 15 days of delivery.1. Wrong Cryptocurrency TransfersBlockchain transactions are final, anonymous, and irreversible.Recovery: Neither the SafePal team nor anyone else can stop or reverse a confirmed transaction. The only way to retrieve the funds is if you know the owner of the receiving address and they agree to send the money back.For Missing Balances: If your transaction says "confirmed" but your tokens do not appear, refresh your wallet balance, verify you are on the correct network, or re-import your wallet using your 12-to-24-word recovery phrase.
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