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SafePal login issues are typically caused by incorrect passwords, biometric failures, outdated apps, or temporary cache glitches. Because SafePal is a decentralized, non-custodial wallet, it does not store your account or password information on its servers, meaning there is no traditional "Forgot Password" or server-side account recovery.Common Causes & Direct TroubleshootingForgotten Password or App Lock: If you have mistyped your security password multiple times, the app will temporarily lock for security reasons. Wait the designated time and try again, or reset it by deleting and reinstalling the app (you will need your seed phrase).Biometric Failure: Face ID or fingerprint scans may sometimes fail after device updates. Switch to manual password entry or reset the biometric authentication in your device's settings.Outdated App Version: Running an old version of the app can cause DApp sync and login errors. Ensure your app is updated to the latest release via the SafePal Download page.
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