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ZenGo transactions typically fail because of insufficient network fees, network congestion, or poor connectivity.To troubleshoot and resolve the issue quickly, check the following:Insufficient Gas (Network Fees): Every crypto transaction requires network fees (e.g., Ethereum, Bitcoin). If your total balance minus the fee is less than the required amount, the transaction will fail. Ensure you hold enough of the network's native token.Pending or Dropped Status: If your transaction is stuck on "Pending," the network fee might be too low. Tap the transaction in your Activity tab and use the Speed Up feature to add more fees, or check the Zengo Help Center for detailed tracking steps.Connectivity Issues: A weak Wi-Fi or mobile network connection can prevent the transaction from broadcasting. Try switching to a different network and restarting the app.Outdated App: Ensure you are running the latest version of the application. Go to your respective app store to see if an update is available.Failed on the Blockchain: If the status says "Failed," the blockchain network rejected it. Your funds will remain safely in your wallet.
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