Inappropriate Use Digital Media

I have seen it a few times where digital media has been used to complain about a decision the school has made or about complaining about bullying in the school and nothing done about it.  These posts seem to always have others complaining and not always knowing the "truth" or all of the facts involved.  This happened with my own child.  I happened to come across a comment that one of my family members made to someone they are friends with on Facebook.  In reading the post, the parent had complained that her child had been bullied and the school did nothing about it.  In all of the comments others complained and stated how horrible the school was in not taking care of this.  I understood that the parent could be upset, but I know the school did something about it as my child was involved.  The school did check into what occurred and found that they were playing and their child had been hurt accidentally.  In discussing with my own child, I knew that the kids did not realize that someone could have been hurt and was very sorry it had happened.  If everyone who commented knew exactly what happened and that everyone that was involved was talked to, maybe they would have thought differently.  I felt hurt that my child was being put down on Facebook and others were commenting about him.  I did not comment back and I am glad that I did not.  It would not have solved anything.  My husband did say something to our other child who had commented and they felt horrible that they had made a comment once they knew the whole story.  Something like this has never happened again with anyone who was involved so if the parent who first posted asked more questions to the school, they may have found out more answers instead of ranting on Facebook for everyone to comment without knowing what actually happened.