Inappropriate Use of Digital Media

As a school administrator, there have been several times that situations that we are handling, with as much confidentiality and grace as possible, show up in public forums on social media sites.  People, without all of the information, jump to conclusions and are quick to post things that they would never dream of saying in person.  I'm not always sure that as adults we understand that what we post is permanent and can damage relationships with others.  I am much quicker to pick up the phone or suggest a face to face meeting in situations where I know there are hard feelings and differences of opinion.  Those are not easy conversations, but in my experience, the outcomes are always better in person than they are online.