Norms and responsibilities

I agree that freedom of speech is an important aspect of our digital world. However, I feel that it is easier for hateful, derogatory, and demeaning comments to be expressed by/toward individuals behind the 'safety' and anonymity of their computer screen.  One place we see can especially see this in action is on Youtube. The comment section of millions of videos is where we start to see our social "face-to-face" norms start to break down, as many of these comments would not be expressed otherwise. It should be just as hard for individuals to post negative comments, as it would be to say it in person.