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I think that kids easily text or use Snapchat, etc.. because they find it easier than facing people to communicate. This way, however, creates ongoing concern because it is easy to be more abrupt, and often people read the obscured tone in a text which can lead to nasty comments and/or relationship trouble. It always bothers me when kids text something that is meant as a joke, but there is no tone to it, so there is not joke. Students find it easier to call someone out over media, rather than to their face. We are lacking our communication with each other here.
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