Posted by eabbey on Mar 10, 2016; 8:32pm
URL: https://nabble.aealearningonline.org/Topic-3-Needs-Benefits-Empathy-Statements-tp3793.html

This post will utilize the lessons that we looked at in the facilitation module.  For this post, you need to do the following:

1. Create a negative statement that a teacher would be tempted to use through virtual communication to a student.

2. Create a needs/benefits statement that changes the negative statement in #1 into a positive.

3. Create a "complaint" that a student would be sharing with you in a virtual class (or the virtual portion of a blended class).  This can be real or imagined, but would be something that require an empathy statement.

4. Create an empathy statement response to #3.  Remember to include all 5 parts of an empathy statement.