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Re: Topic #3: Needs/Benefits, Empathy Statements

Posted by Emily Knutson on Nov 22, 2016; 8:44pm
URL: https://nabble.aealearningonline.org/Topic-3-Needs-Benefits-Empathy-Statements-tp3793p6300.html

Negative Statement:  I can see that nobody is responding to discussion posts.

Positive:  Please remember to respond to discussion posts in a timely manner.  Your classmates value your opinions and need your input to create valuable learning experiences.

Complaint:  I can't see the videos you are posting

Teacher Empathy Response:  I am sorry that you are not able to see the videos.  It is frustrating when you cannot see an assignment.  I know that in the past when I have had this problem, I had to open the video in a new window and then I was able to see it.  Try to open the video in a new window and see if that works, if you are still not able to see the videos let me know and we will figure out another solution.  Thank you for bringing this to my attention,  I will make this more clear to all students next time.