Posted by Eddie Mercado on Feb 09, 2017; 5:19pm
URL: https://nabble.aealearningonline.org/Topic-3-Needs-Benefits-Empathy-Statements-tp3793p7042.html

This post will utilize the lessons that we looked at in the facilitation module.  For this post, you need to do the following:

1. Create a negative statement that a teacher would be tempted to use through virtual communication to a student.

Negative statement:  "Your response demonstrates a clear lack of care for this assignment".

2. Create a needs/benefits statement that changes the negative statement in #1 into a positive.

Needs statement: "The response that you gave did not accurately demonstrate your understanding of the assignment, or its purpose in being given.  Can you expand upon your answer to more effectively show your understanding by addressing the specific components of the question posed"?

3. Create a "complaint" that a student would be sharing with you in a virtual class (or the virtual portion of a blended class).  This can be real or imagined, but would be something that require an empathy statement.

"It is too chaotic and distracting for me to work effectively on this content at school.  Students in class are always talking about unrelated things and don't care about how this affects my work.  Can I please only work at home"?

4. Create an empathy statement response to #3.  Remember to include all 5 parts of an empathy statement.

I understand that the environment can be distracting at times, and I fully intend to help decrease the amount of off-task discussion and behavior that you've been experiencing.  What are some ways that I can help make the environment more conducive to your learning?  If I allow you to work exclusively outside of class time for the virtual aspect of the course, then how will you use the time in class?  I just want to make sure that you continue to meet the expectations of the class, even though you might be following a different process than the rest of the class.