Posted by Marcia Klimes on Jul 13, 2017; 7:48pm
URL: https://nabble.aealearningonline.org/Topic-2-Student-Help-tp3792p8619.html

#1
I would first commend her for coming directly to me about the problem.  I would then point out that the records show that she had indeed accessed the computer after hours late at night, and politely ask her to explain which computer she used at that time.  If possible, I would suggest that she continue to use that computer; if not, I would suggest using a public computer at a library instead since they typically are open beyond school hours.  I would grant her the extension and develop a specific time frame and schedule using a calendar tool or spreadsheet to lay out specific dates and times to complete the work.  The caveat for the extension would be that she will need to follow the schedule.  I would be sure to get affirmation from her that she can make it work and will do it.  I would also give a copy of the schedule to her parents so that they are aware of the expectations.  
It sounds like I would be making lots of suggestions, but my method typically is to ask questions of the student such as:  “Can you think of another computer that might be available to you?”  “Have you considered using a computer at a public place like the library?” “Are you willing to let me help you make out a schedule of dates and times for you to post and do your homework for this class?”  “Is this schedule workable, do you think?”  “Will you commit to it?”